G2 Vendor Directory

ServiceNow IT Asset Management vs. Genuity

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

Genuity

by Genuity

Overall rating4.34.7
Review count55183
Ease of use8.59.4
Ease of setup8.19.4
Quality of support8.79.8
Meets requirements9.09.0
NPS51.20147979.518072
Small Business8.9%21.7%
Mid-Market24.4%71.1%
Enterprise66.7%7.2%
Total page views2,814326
Total LLM citations6,973560

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

Genuity

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community.

Pros

  • Customer Support
  • Features
  • Efficiency
  • Customer Satisfaction
  • Product Quality
  • Easy Integrations