G2 Vendor Directory

ServiceNow IT Asset Management vs. Dots

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

Dots

by Dots

Overall rating4.34.7
Review count55123
Ease of use8.59.7
Ease of setup8.19.7
Quality of support8.79.9
Meets requirements9.09.6
NPS51.20147982.608696
Small Business8.9%33.3%
Mid-Market24.4%61.9%
Enterprise66.7%4.8%
Total page views2,814201
Total LLM citations6,973374

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

Dots

Dots is a cloud-based SaaS platform designed to automate IT logistics, addressing the entire lifecycle of IT assets. Its core focus is simplifying operations for IT, HR, and procurement teams, especially for remote-first companies. By integrating seamlessly with systems such as HRIS (Human Resource Information Systems) and MDM (Mobile Device Management), Dots reduces manual tasks and errors while improving operational efficiency.

Pros

  • Customer Support
  • Integrations
  • Ease of Use
  • Asset Management
  • Product Quality
  • Intuitive