G2 Vendor Directory

ServiceNow IT Asset Management vs. Alloy Navigator

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

Alloy Navigator

by Alloy Software

Overall rating4.34.8
Review count551119
Ease of use8.59.3
Ease of setup8.19.3
Quality of support8.79.2
Meets requirements9.08.9
NPS51.20147988.235294
Small Business8.9%63.9%
Mid-Market24.4%31.1%
Enterprise66.7%5.0%
Total page views2,8141,845
Total LLM citations6,973621

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

Alloy Navigator

Alloy Navigator is an AI-powered IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management. Navigator creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components. Alloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface.

Pros

  • Asset Management
  • Ease of Use
  • Ticketing System
  • Ticket Management
  • Automation
  • Efficiency