G2 Vendor Directory

ServiceNow Integration Hub vs. Tray.ai

A side-by-side comparison based on G2 review data.

MetricServiceNow Integration Hub

by ServiceNow

Tray.ai

by Tray.io

Overall rating4.84.5
Review count21158
Ease of use9.58.5
Ease of setup9.38.6
Quality of support9.79.0
Meets requirements9.59.0
NPS88.88888972.54902
Small Business9.5%34.2%
Mid-Market28.6%55.7%
Enterprise61.9%10.1%
Total page views226622
Total LLM citations4128,589

ServiceNow Integration Hub

ServiceNow Integration Hub is a comprehensive solution designed to seamlessly connect ServiceNow workflows with a wide array of external systems, applications, and data sources. By leveraging pre-built spokes and a no-code development environment, Integration Hub enables organizations to automate processes, enhance productivity, and reduce integration complexities. Key Features and Functionality: - Out-of-the-Box Spokes: Access over 220 pre-built spokes that facilitate integration with numerous enterprise applications, allowing for rapid deployment and reduced development time.

Pros

  • Customization

Tray.ai

The Tray AI Orchestration Platform provides Tray iPaaS connects your systems and puts AI to work inside your processes, and Tray Helix that deploys, runs and governs the apps your teams build with AI coding assistants. Tray iPaaS: process automation, data integration, API management and intelligent document processing across 700+ connectors. AI Palette adds LLM steps that classify records, summarize text and extract fields inside any workflow. Build on the Tray Build visual canvas, or from Claude Code, Cursor or any MCP client with Tray Headless.

Pros

  • Easy Integrations
  • Ease of Use
  • Integrations
  • Customer Support
  • Automation
  • Connectors