Tray.ai
158
Reviews
4.5
Star rating
#22
Rank in Event Stream Processing
Pros and cons
Pros
- Easy Integrations
- Ease of Use
- Integrations
- Customer Support
- Automation
- Connectors
Cons
- Missing Features
- Expensive
- Learning Curve
- Complex Pricing
- Poor Documentation
- Data Limitations
Traffic & LLM citations
Source: G2 review data
Key stats
-100.0%
73
Mid-Market
8
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 34.2% |
| Mid-Market | 55.7% |
| Enterprise | 10.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.0 |
| 2025 Q1 | 1 | 3.0 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q2 | 1 | 4.5 |
Satisfaction ratings
Ease of Use8.5
Ease of Setup8.6
Quality of Support9.0
Meets Requirements9.0
What reviewers say
An Integration tool
5.0
“Can integrate the workflow easily without any prior knowledge of the platform. Easy to maintain the workflow once created, has got this feature that sends the email if any error occurred into your platform. Can use AI (Merlin) to build the workflows and get the help from AI to ”
Tray for amanging worflows and integration with Salesforce
3.0
“We use tray for lead routing across all regions by setting up customised rules. Loved the new AI integration features”
Tray review
4.0
“It's a reverse ETL tool with drag and drop features so it can accommodate a lot”