G2 Vendor Directory

ServiceNow HR Service Delivery vs. Infor HCM

A side-by-side comparison based on G2 review data.

MetricServiceNow HR Service Delivery

by ServiceNow

Infor HCM

by Infor

Overall rating4.34.1
Review count42223
Ease of use8.58.9
Ease of setup8.17.6
Quality of support8.68.7
Meets requirements8.88.7
NPS49.87593136.363636
Small Business10.9%22.7%
Mid-Market22.0%22.7%
Enterprise67.2%54.5%
Total page views1,942152
Total LLM citations7,033238

ServiceNow HR Service Delivery

Why ServiceNow HR Service Delivery? HR teams aren't struggling because they lack effort. They're struggling because the work itself is broken — requests disappear into inboxes, employees bounce between portals, and too much of HR's day goes toward things that should never have needed a human in the first place. ServiceNow HR Service Delivery fixes that at the root. It gives employees one place to get answers and get things done — whether that's checking a leave balance, resolving a pay discrepancy, or working through a new hire checklist. No hunting. No waiting.

Pros

  • Ease of Use
  • HR Management
  • Efficiency
  • Helpful
  • Features
  • Comprehensive Features

Infor HCM

Empower your frontline workforce with Infor's HCM software. Seamlessly connect HR, scheduling, and payroll on a single platform. Improve compliance and productivity, deliver a consistent employee experience – and keep your organization agile while maximizing talent potential. Infor's Human capital management software is a suite of tools designed to recruit, hire, manage, schedule, develop, and pay an organization’s workforce.

Pros