G2 Vendor Directory

ServiceNow HR Service Delivery vs. CiviHR

A side-by-side comparison based on G2 review data.

MetricServiceNow HR Service Delivery

by ServiceNow

CiviHR

by CiviHR

Overall rating4.34.3
Review count42210
Ease of use8.59.2
Ease of setup8.10.0
Quality of support8.68.9
Meets requirements8.88.9
NPS49.87593150
Small Business10.9%40.0%
Mid-Market22.0%60.0%
Enterprise67.2%0.0%
Total page views1,9428
Total LLM citations7,0330

ServiceNow HR Service Delivery

Why ServiceNow HR Service Delivery? HR teams aren't struggling because they lack effort. They're struggling because the work itself is broken — requests disappear into inboxes, employees bounce between portals, and too much of HR's day goes toward things that should never have needed a human in the first place. ServiceNow HR Service Delivery fixes that at the root. It gives employees one place to get answers and get things done — whether that's checking a leave balance, resolving a pay discrepancy, or working through a new hire checklist. No hunting. No waiting.

Pros

  • Ease of Use
  • HR Management
  • Efficiency
  • Helpful
  • Features
  • Comprehensive Features

CiviHR

CiviHR is a project to create affordable HR software for non-profit organisations.

Pros