G2 Vendor Directory

ServiceNow HR Service Delivery vs. Cegid HR

A side-by-side comparison based on G2 review data.

MetricServiceNow HR Service Delivery

by ServiceNow

Cegid HR

by Cegid

Overall rating4.34.2
Review count42231
Ease of use8.58.8
Ease of setup8.18.4
Quality of support8.68.3
Meets requirements8.88.4
NPS49.87593150
Small Business10.9%32.3%
Mid-Market22.0%35.5%
Enterprise67.2%32.3%
Total page views1,942207
Total LLM citations7,033690

ServiceNow HR Service Delivery

Why ServiceNow HR Service Delivery? HR teams aren't struggling because they lack effort. They're struggling because the work itself is broken — requests disappear into inboxes, employees bounce between portals, and too much of HR's day goes toward things that should never have needed a human in the first place. ServiceNow HR Service Delivery fixes that at the root. It gives employees one place to get answers and get things done — whether that's checking a leave balance, resolving a pay discrepancy, or working through a new hire checklist. No hunting. No waiting.

Pros

  • Ease of Use
  • HR Management
  • Efficiency
  • Helpful
  • Features
  • Comprehensive Features

Cegid HR

Cegid HR is a cloud-based human resources management suite built for HR teams, managers, talent acquisition and learning professionals in mid-market and large organizations. The platform centralizes core HR, recruitment, performance and learning modules while providing automation and local compliance controls across multi-entity deployments. In daily use Cegid HR consolidates employee records, automates lifecycle events (hire, mobility, contract end), and exposes self-service portals for employees and managers.

Pros

  • Helpful
  • HR Management
  • Reporting
  • Interface Usability
  • Report Generation
  • Insights