G2 Vendor Directory

ServiceNow Governance, Risk, and Compliance (GRC) vs. Optro

A side-by-side comparison based on G2 review data.

MetricServiceNow Governance, Risk, and Compliance (GRC)

by ServiceNow

Optro

by Optro

Overall rating4.24.6
Review count1221,640
Ease of use8.29.0
Ease of setup8.18.4
Quality of support8.48.8
Meets requirements8.88.9
NPS39.65517270.276923
Small Business13.6%20.2%
Mid-Market23.9%20.4%
Enterprise62.5%59.4%
Total page views1,3465,471
Total LLM citations7,46317,596

ServiceNow Governance, Risk, and Compliance (GRC)

ServiceNow for Governance, Risk and Compliance (GRC) is an AI-native platform that connects enterprise risk management, compliance, cyber risk, operational resilience, third-party risk management, privacy compliance, AI governance, and ESG on a single platform and data model. Designed for midsize to large enterprises in all industries, it runs every program on the same AI platform powering the rest of your business, so your teams can sense emerging risk, decide what to do about it, act before it becomes a problem, and govern everything in between.

Pros

  • Risk Management
  • Ease of Use
  • Automation
  • Compliance Management
  • Audit Management
  • ESG Management

Optro

Optro (Formerly AuditBoard) is a GRC software solution that helps enterprises manage audit, risk, and compliance workflows through an agentic system of action. By using GRC-trained AI, centralizing disparate data points, and automating manual processes, the platform enables organizations to transition from reactive risk management to proactive strategic planning. The platform functions as a comprehensive ecosystem for risk managers, assurance leaders, internal auditors, and compliance officers.

Pros

  • Ease of Use
  • Audit Management
  • Intuitive
  • Features
  • Audit Efficiency
  • Efficiency