G2 Vendor Directory

ServiceNow Governance, Risk, and Compliance (GRC) vs. Decision Focus

A side-by-side comparison based on G2 review data.

MetricServiceNow Governance, Risk, and Compliance (GRC)

by ServiceNow

Decision Focus

by Decision Focus

Overall rating4.24.7
Review count12238
Ease of use8.28.9
Ease of setup8.18.6
Quality of support8.49.5
Meets requirements8.89.0
NPS39.65517276.315789
Small Business13.6%10.8%
Mid-Market23.9%48.6%
Enterprise62.5%40.5%
Total page views1,346537
Total LLM citations7,463810

ServiceNow Governance, Risk, and Compliance (GRC)

ServiceNow for Governance, Risk and Compliance (GRC) is an AI-native platform that connects enterprise risk management, compliance, cyber risk, operational resilience, third-party risk management, privacy compliance, AI governance, and ESG on a single platform and data model. Designed for midsize to large enterprises in all industries, it runs every program on the same AI platform powering the rest of your business, so your teams can sense emerging risk, decide what to do about it, act before it becomes a problem, and govern everything in between.

Pros

  • Risk Management
  • Ease of Use
  • Automation
  • Compliance Management
  • Audit Management
  • ESG Management

Decision Focus

Decision Focus is a no-code Governance, Risk and Compliance (GRC) platform that brings risk, compliance and audit management into one connected environment. Built for regulated organisations, including those in financial services and insurance it gives teams a single source of truth across their GRC frameworks and operations. The platform follows a Total GRC approach: rather than packaging separate point solutions together, every module, user and data point lives in one connected system. Risk informs compliance, compliance feeds audit, and audit findings close the loop on risk.

Pros

  • Ease of Use
  • Implementation Ease
  • Features
  • Customizability
  • Automation
  • Intuitive