ServiceNow Field Service Management vs. Re-flow Field Management
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Field Service Management | Re-flow Field Management |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 179 | 35 |
| Ease of use | 8.6 | 8.5 |
| Ease of setup | 8.4 | 7.9 |
| Quality of support | 8.8 | 9.2 |
| Meets requirements | 8.8 | 8.5 |
| NPS | 51.445087 | 62.857143 |
| Small Business | 27.7% | 53.1% |
| Mid-Market | 35.8% | 40.6% |
| Enterprise | 36.5% | 6.3% |
| Total page views | 1,960 | 598 |
| Total LLM citations | 11,402 | 1,319 |
ServiceNow Field Service Management
ServiceNow Field Service Management gives field service organizations one place to run the full job lifecycle — from work order creation through close-out — on a single platform and data model. Scheduling, dispatch, technician guidance, parts management, and contractor workflows all connect across customer service, field execution, asset management, and back-office settlement without manual re-entry between systems.
- Real-Time Data
- Scheduling Management
- Ease of Use
- Easy Integration
- Integrations
- Data Management
Re-flow Field Management
Re-flow is the trusted end-to-end field operations platform for highways, civils, utilities and commercial landscaping. Its intuitive, cloud-based platform streamlines every aspect of fieldwork, from job scheduling, work evidencing and resource allocation to safety, compliance and real-time reporting. Configured to the unique requirements of each industry, organisations like Breedon Group, FM Conway and Core Highways achieve greater efficiency, accuracy, and professionalism.
- Ease of Use
- Data Management
- Customer Support
- Real-Time Data
- Easy Access
- Time-saving