ServiceNow Field Service Management vs. Raken

ServiceNow Field Service Management gives field service organizations one place to run the full job lifecycle — from work order creation through close-out — on a single platform and data model. Scheduling, dispatch, technician guidance, parts management, and contractor workflows all connect across customer service, field execution, asset management, and back-office settlement without manual re-entry between systems.

Raken is an all-in-one field management app built for the construction industry. Use our streamlined web and mobile tools to quickly collect accurate data from the field and share it with the office in real time. Featuring digital daily reports, time and production tracking, safety and quality management, document management, and more, you’ll have everything you need to keep projects on track in one convenient location. We replace disorganized documentation with real-time visibility and actionable insights.