G2 Vendor Directory

ServiceNow Field Service Management vs. MotionOps

A side-by-side comparison based on G2 review data.

MetricServiceNow Field Service Management

by ServiceNow

MotionOps

by MotionOps

Overall rating4.34.9
Review count17918
Ease of use8.69.8
Ease of setup8.49.3
Quality of support8.89.8
Meets requirements8.89.7
NPS51.44508794.444444
Small Business27.7%94.4%
Mid-Market35.8%5.6%
Enterprise36.5%0.0%
Total page views1,960239
Total LLM citations11,402294

ServiceNow Field Service Management

ServiceNow Field Service Management gives field service organizations one place to run the full job lifecycle — from work order creation through close-out — on a single platform and data model. Scheduling, dispatch, technician guidance, parts management, and contractor workflows all connect across customer service, field execution, asset management, and back-office settlement without manual re-entry between systems.

Pros

  • Real-Time Data
  • Scheduling Management
  • Ease of Use
  • Easy Integration
  • Integrations
  • Data Management

MotionOps

MotionOps is an end-to-end software that helps service companies and trade contractors digitalize their business operations. Simple to use and quick to start, yet rich with powerful features and all the essentials a service business needs to make day-to-day operations run smoothly, maximizing the efficiency of each employee and profitability. MotionOps delivers powerful features like full-blown CRM, Proposal Builder, Scalable Scheduling, Invoicing, Change Orders, TimeSheet Tracking, Materials and Expense Tracking, Payroll Prep, Job Profitability, and HR Document Management, to name a few.

Pros

  • Ease of Use
  • Simplicity
  • Simple Use
  • Scheduling Management
  • Customer Support
  • Data Management