ServiceNow Field Service Management vs. Jobber
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Field Service Management | Jobber |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 179 | 531 |
| Ease of use | 8.6 | 9.1 |
| Ease of setup | 8.4 | 9.0 |
| Quality of support | 8.8 | 9.3 |
| Meets requirements | 8.8 | 8.8 |
| NPS | 51.445087 | 72.93666 |
| Small Business | 27.7% | 89.1% |
| Mid-Market | 35.8% | 6.5% |
| Enterprise | 36.5% | 4.3% |
| Total page views | 1,960 | 5,006 |
| Total LLM citations | 11,402 | 106,949 |
ServiceNow Field Service Management
ServiceNow Field Service Management gives field service organizations one place to run the full job lifecycle — from work order creation through close-out — on a single platform and data model. Scheduling, dispatch, technician guidance, parts management, and contractor workflows all connect across customer service, field execution, asset management, and back-office settlement without manual re-entry between systems.
- Real-Time Data
- Scheduling Management
- Ease of Use
- Easy Integration
- Integrations
- Data Management
Jobber
Start Your Free Trial of Jobber - No Credit Card Required Run a more efficient, predictable service business with one system built for growing, multi-crew teams. Keep Work Moving as You Get Busier Jobber connects quoting, scheduling, invoicing, and payments in one place so work moves forward without constant follow-ups or manual coordination. Build efficient days without spending hours managing the calendar, and adjust quickly when plans change. Plus, connect with tools like QuickBooks Online to keep your operations running smoothly.
- Ease of Use
- Scheduling
- Invoicing
- Features
- Scheduling Management
- User-Friendly