ServiceNow Field Service Management vs. Autodesk Forma (formerly Autodesk Construction Cloud)
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Field Service Management | Autodesk Forma (formerly Autodesk Construction Cloud) |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 179 | 5,667 |
| Ease of use | 8.6 | 8.4 |
| Ease of setup | 8.4 | 8.2 |
| Quality of support | 8.8 | 8.3 |
| Meets requirements | 8.8 | 8.5 |
| NPS | 51.445087 | 59.612219 |
| Small Business | 27.7% | 23.5% |
| Mid-Market | 35.8% | 45.5% |
| Enterprise | 36.5% | 31.0% |
| Total page views | 1,960 | 7,582 |
| Total LLM citations | 11,402 | 32,703 |
ServiceNow Field Service Management
ServiceNow Field Service Management gives field service organizations one place to run the full job lifecycle — from work order creation through close-out — on a single platform and data model. Scheduling, dispatch, technician guidance, parts management, and contractor workflows all connect across customer service, field execution, asset management, and back-office settlement without manual re-entry between systems.
- Real-Time Data
- Scheduling Management
- Ease of Use
- Easy Integration
- Integrations
- Data Management
Autodesk Forma (formerly Autodesk Construction Cloud)
Autodesk Forma (formerly Autodesk Construction Cloud) connects workflows, teams and data at every stage of construction to reduce risk, maximize efficiency, and increase profits. Autodesk Build is part of Autodesk Forma (formerly Autodesk Construction Cloud)'s newest set of products that further connect data, workflows, and teams throughout the entire building lifecycle. Build delivers a broad, deep, and connected set of field execution and project management tools for builders in a single software platform that is easy to deploy, adopt and use.
- Ease of Use
- Collaboration
- Team Collaboration
- Sharing
- Document Management
- Easy Access