ServiceNow Enterprise Architecture vs. SAP LeanIX
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Enterprise Architecture | SAP LeanIX |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 52 | 191 |
| Ease of use | 8.6 | 8.7 |
| Ease of setup | 7.9 | 8.6 |
| Quality of support | 8.5 | 9.0 |
| Meets requirements | 9.0 | 8.7 |
| NPS | 56 | 69.021739 |
| Small Business | 12.1% | 15.0% |
| Mid-Market | 21.2% | 20.9% |
| Enterprise | 66.7% | 64.2% |
| Total page views | 340 | 1,057 |
| Total LLM citations | 195 | 10,667 |
ServiceNow Enterprise Architecture
ServiceNow Enterprise Architecture (EA) delivers the clarity and control needed to move with confidence when navigating constant change, fragmented systems, and the pressure to align technology with business strategy. Built on the ServiceNow AI Platform, ServiceNow EA brings together AI, data, and automated workflows in a single unified environment — leveraging AI Agents to autonomously generate architecture diagrams, Now Assist for conversational insights, and AI-powered rationalization to surface smarter decisions faster.
- Ease of Use
- Useful
- Project Tracking
- Customer Satisfaction
- Navigation Ease
- Visibility
SAP LeanIX
SAP LeanIX is a leading provider of enterprise architecture solutions that help organizations drive IT modernization and continuous business transformation, regardless of the underlying technology mix. Trusted by leading brands around the globe, SAP LeanIX offers AI-enhanced, software-as-a-service solutions enabling organizations to visualize, evaluate, and evolve their enterprise architecture for maximum business impact.
- Ease of Use
- Integrations
- User Interface
- Reliability
- Easy Integrations
- Helpful