ServiceNow Enterprise Architecture vs. Orbus Software
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Enterprise Architecture | Orbus Software |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 52 | 27 |
| Ease of use | 8.6 | 8.5 |
| Ease of setup | 7.9 | 8.6 |
| Quality of support | 8.5 | 9.8 |
| Meets requirements | 9.0 | 9.0 |
| NPS | 56 | 77.777778 |
| Small Business | 12.1% | 3.7% |
| Mid-Market | 21.2% | 18.5% |
| Enterprise | 66.7% | 77.8% |
| Total page views | 340 | 374 |
| Total LLM citations | 195 | 1,815 |
ServiceNow Enterprise Architecture
ServiceNow Enterprise Architecture (EA) delivers the clarity and control needed to move with confidence when navigating constant change, fragmented systems, and the pressure to align technology with business strategy. Built on the ServiceNow AI Platform, ServiceNow EA brings together AI, data, and automated workflows in a single unified environment — leveraging AI Agents to autonomously generate architecture diagrams, Now Assist for conversational insights, and AI-powered rationalization to surface smarter decisions faster.
- Ease of Use
- Useful
- Project Tracking
- Customer Satisfaction
- Navigation Ease
- Visibility
Orbus Software
Founded in 2004, Orbus Software is a global leader in enterprise transformation technology, trusted by more than 600 organizations and 60,000 users across 48 countries, including IKEA, BP, Amplifon, DP World, Tesco Mobile, Alaska Air, AutoZone, and LA Department of Water & Power. Recognized as a Gartner Magic Quadrant Leader, a Forrester Wave Leader, and an 8× Gartner Peer Insights Customer Choice award winner, Orbus operates globally with teams supporting enterprises across every major industry and region.