G2 Vendor Directory

ServiceNow EmployeeWorks vs. Glean

A side-by-side comparison based on G2 review data.

MetricServiceNow EmployeeWorks

by ServiceNow

Glean

by Glean Technologies

Overall rating4.44.7
Review count167337
Ease of use9.19.4
Ease of setup8.48.7
Quality of support8.89.3
Meets requirements8.59.3
NPS56.33802880.966767
Small Business15.4%6.9%
Mid-Market16.1%40.2%
Enterprise68.5%52.9%
Total page views1,3174,210
Total LLM citations72329,595

ServiceNow EmployeeWorks

Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfaction by streamlining everyday tasks. Powered by a pioneering agentic AI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, Moveworks understands employee requests, devises intelligent plans, and executes actions to complete tasks across application boundaries in over 100 languages.

Pros

  • Efficiency
  • Ease of Use
  • Innovation
  • AI Integration
  • Time-Saving
  • Efficiency Improvement

Glean

Glean is an enterprise AI platform that brings together AI assistants, AI agents, and enterprise search to help employees find answers, create content, and automate work. Grounded in your company’s knowledge, Glean Assistant answers questions, summarizes information, and drafts content, while Glean Agents enables teams to build and deploy AI agents that execute multi-step workflows across business applications. With 275+ out-of-the-box connectors, Glean connects information across workplace tools and delivers personalized AI that respects existing access permissions.

Pros

  • Ease of Use
  • Speed
  • Time-saving
  • Fast Search
  • Results
  • Intuitive