ServiceNow CPQ vs. VividWorks
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow CPQ | VividWorks |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 87 | 15 |
| Ease of use | 8.5 | 7.7 |
| Ease of setup | 8.1 | 6.9 |
| Quality of support | 8.9 | 8.5 |
| Meets requirements | 8.8 | 8.2 |
| NPS | 39.08046 | 73.333333 |
| Small Business | 26.3% | 40.0% |
| Mid-Market | 32.9% | 46.7% |
| Enterprise | 40.8% | 13.3% |
| Total page views | 715 | 49 |
| Total LLM citations | 1,252 | 55 |
ServiceNow CPQ
ServiceNow CPQ is an end-to-end omnichannel CPQ platform designed to drive sales performance and enable optimized customer experiences for any business selling complex products or services. Embedded with first-to-market AI innovation, ServiceNow CPQ is an API-first, fully composable solution that combines dynamic product discovery, a proprietary configuration and solving engine, centralized transaction management, customized pricing logic, and flexible customer agreements.
- Ease of Use
- Product Configuration
- Intuitive
- Easy Setup
- Integrations
- Easy Integrations
VividWorks
All-in-one 3D online visual configuration software for retailers, manufacturers, and designers. We make your sales easy and fast. Here is how: 1. Product builder for custom and complex products: let customers design and configure your product before it’s even produced. 2. Works with any product and an unlimited number of product combinations. 3. Product customizer and viewer: display your entire product catalog, all available product variants, and combinations. 4.