ServiceNow CPQ vs. Epicor CPQ
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow CPQ | Epicor CPQ |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 87 | 98 |
| Ease of use | 8.5 | 8.8 |
| Ease of setup | 8.1 | 7.9 |
| Quality of support | 8.9 | 8.9 |
| Meets requirements | 8.8 | 8.8 |
| NPS | 39.08046 | 62.105263 |
| Small Business | 26.3% | 7.1% |
| Mid-Market | 32.9% | 54.1% |
| Enterprise | 40.8% | 38.8% |
| Total page views | 715 | 301 |
| Total LLM citations | 1,252 | 1,830 |
ServiceNow CPQ
ServiceNow CPQ is an end-to-end omnichannel CPQ platform designed to drive sales performance and enable optimized customer experiences for any business selling complex products or services. Embedded with first-to-market AI innovation, ServiceNow CPQ is an API-first, fully composable solution that combines dynamic product discovery, a proprietary configuration and solving engine, centralized transaction management, customized pricing logic, and flexible customer agreements.
- Ease of Use
- Product Configuration
- Intuitive
- Easy Setup
- Integrations
- Easy Integrations
Epicor CPQ
Epicor CPQ (formerly KBMax) is a cloud-based solution that streamlines sales, engineering, and manufacturing processes for complex, customizable products. With Epicor CPQ, product configuration, pricing, and quoting can be done interactively and visually - anytime, anywhere. Epicor CPQ allows sales reps, website visitors, distributors, and partners to easily configure products in 2D, 3D, and Augmented or Virtual Reality formats. The system ensures all configurations comply with sales and manufacturing rules, enabling self-service with confidence and zero errors.
- Customization
- Ease of Use
- Templates
- Simple
- Time-saving
- Intuitive