G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. Stackify APM

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

Stackify APM

by BMC Helix

Overall rating4.64.2
Review count2056
Ease of use9.38.2
Ease of setup9.08.3
Quality of support9.78.7
Meets requirements9.28.7
NPS73.68421148.214286
Small Business20.0%26.8%
Mid-Market35.0%42.9%
Enterprise45.0%30.4%
Total page views5966
Total LLM citations238156

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    Stackify APM

    Stackify Retrace is a comprehensive application performance management (APM) solution designed to assist developers and IT teams in monitoring, diagnosing, and optimizing their applications throughout the entire software development lifecycle. By providing insights into application performance and server metrics, Retrace enables users to identify issues proactively, ensuring smoother deployments and enhanced application reliability.

    Pros