G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. SquaredUp

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

SquaredUp

by SquaredUp

Overall rating4.64.9
Review count2015
Ease of use9.39.4
Ease of setup9.09.7
Quality of support9.79.7
Meets requirements9.29.6
NPS73.684211100
Small Business20.0%6.7%
Mid-Market35.0%33.3%
Enterprise45.0%60.0%
Total page views59182
Total LLM citations238187

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    SquaredUp

    SquaredUp is a unified observability portal. Say goodbye to blind spots and data silos. Using data mesh and cutting-edge data visualization, SquaredUp gives IT and engineering teams one place to see everything that matters. Bring together data from across your tech stack without the headache of moving the data. Unlike other monitoring and observability tools that rely on a data warehouse, SquaredUp leaves your data where it is, plugging directly into each data source to index and stitch the data together using a data mesh.

    Pros

    • Time-saving
    • Visualization
    • Dashboard Usability
    • Dashboard Design
    • Dashboard Customization
    • User Interface