G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. Splunk Infrastructure Monitoring

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

Splunk Infrastructure Monitoring

by Cisco

Overall rating4.64.3
Review count2049
Ease of use9.38.0
Ease of setup9.08.3
Quality of support9.78.8
Meets requirements9.28.6
NPS73.68421151.020408
Small Business20.0%18.4%
Mid-Market35.0%36.7%
Enterprise45.0%44.9%
Total page views59167
Total LLM citations238682

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    Splunk Infrastructure Monitoring

    SignalFx is the only real-time cloud monitoring platform for infrastructure, microservices, and applications. The platform discovers and collects metrics across every component in your cloud environment, replacing traditional point tools and providing real-time predictive analytics. The massively scalable SignalFx architecture is optimized for cloud infrastructure and microservices-based applications, It provides powerful visualization, proactive alerting, and collaborative triage capabilities for organizations of all sizes.

    Pros

    • Ease of Use
    • Real-time Monitoring
    • Log Management
    • Monitoring
    • Dashboards
    • Monitoring Capabilities