ServiceNow Cloud Observability (formerly LightStep) vs. SolarWinds Observability
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Cloud Observability (formerly LightStep) | SolarWinds Observability |
|---|---|---|
| Overall rating | 4.6 | 4.3 |
| Review count | 20 | 877 |
| Ease of use | 9.3 | 8.6 |
| Ease of setup | 9.0 | 8.3 |
| Quality of support | 9.7 | 8.4 |
| Meets requirements | 9.2 | 8.9 |
| NPS | 73.684211 | 52.02864 |
| Small Business | 20.0% | 17.6% |
| Mid-Market | 35.0% | 36.9% |
| Enterprise | 45.0% | 45.5% |
| Total page views | 59 | 2,466 |
| Total LLM citations | 238 | 12,934 |
ServiceNow Cloud Observability (formerly LightStep)
Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.
SolarWinds Observability
SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments.
- Ease of Use
- Monitoring
- Monitoring Performance
- Monitoring Capabilities
- User Interface
- Visibility