G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. Snare Central

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

Snare Central

by InterSect Alliance

Overall rating4.64.6
Review count2010
Ease of use9.38.6
Ease of setup9.08.6
Quality of support9.79.3
Meets requirements9.29.2
NPS73.68421170
Small Business20.0%20.0%
Mid-Market35.0%40.0%
Enterprise45.0%40.0%
Total page views5972
Total LLM citations23855

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    Snare Central

    When it comes to solving log collection and management challenges, Snare helps you save time, save money and reduce your risk. Snare Central ingests logs from Snare Agents and syslog feeds and you select which logs go where. You can collect and send to any number of SIEM systems, even multiple SIEMs from different vendors, your MSSP and/or your SOC, all while using Snare Central’s affordable archival storage options. Want to send different sets of logs to different destinations? Do you need to make sure you can seamlessly switch between SIEM providers? Snare can do that.

    Pros