ServiceNow Cloud Observability (formerly LightStep) vs. Sentry
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Cloud Observability (formerly LightStep) | Sentry |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 20 | 227 |
| Ease of use | 9.3 | 8.9 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 9.7 | 8.9 |
| Meets requirements | 9.2 | 9.3 |
| NPS | 73.684211 | 72 |
| Small Business | 20.0% | 60.0% |
| Mid-Market | 35.0% | 29.8% |
| Enterprise | 45.0% | 10.2% |
| Total page views | 59 | 4,914 |
| Total LLM citations | 238 | 101,640 |
ServiceNow Cloud Observability (formerly LightStep)
Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.
Sentry
Sentry is an application monitoring and error tracking platform that helps developers identify, debug, and resolve software issues in production environments across web, mobile, desktop, game, and AI-powered applications. The platform captures errors, crashes, and performance problems in real time, providing developers with stack traces, user context, and diagnostic data needed to reproduce and fix bugs. Sentry supports over 100 programming languages and frameworks, including JavaScript, Python, Java, Ruby, PHP, Go, React, Django, and mobile platforms like iOS and Android.
- Error Tracking
- Ease of Use
- Monitoring
- Debugging
- Insights
- Features