ServiceNow Cloud Observability (formerly LightStep) vs. Sematext Cloud
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Cloud Observability (formerly LightStep) | Sematext Cloud |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 20 | 38 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 9.0 | 9.2 |
| Quality of support | 9.7 | 9.5 |
| Meets requirements | 9.2 | 9.2 |
| NPS | 73.684211 | 86.842105 |
| Small Business | 20.0% | 44.7% |
| Mid-Market | 35.0% | 44.7% |
| Enterprise | 45.0% | 10.5% |
| Total page views | 59 | 164 |
| Total LLM citations | 238 | 813 |
ServiceNow Cloud Observability (formerly LightStep)
Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.
Sematext Cloud
Sematext Cloud is an innovative, unified platform with all-in-one solutions for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reduce the time of root-cause-analysis, understand user behavior and track key business metrics.