G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. pganalyze

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

pganalyze

by pganalyze

Overall rating4.64.4
Review count2043
Ease of use9.38.5
Ease of setup9.08.3
Quality of support9.78.4
Meets requirements9.28.7
NPS73.68421158.139535
Small Business20.0%30.0%
Mid-Market35.0%60.0%
Enterprise45.0%10.0%
Total page views59324
Total LLM citations2381,925

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    pganalyze

    pganalyze is the leader in PostgreSQL performance & monitoring. More than 500 customers, including Atlassian & Doordash, trust pganalyze to achieve peak PostgreSQL performance in production at any scale. Empower your team with Postgres tools to: ✓ Optimize any workload with industry-leading tuning recommendations ✓ Cut overhead by fully utilizing servers & automating maintenance ✓ Avoid costly issues with proactive monitoring & drill-down diagnostics DBAs and developers use pganalyze to identify the root cause of performance issues, to optimize queries, and to get alerts about critical

    Pros

    • Insights
    • Ease of Use
    • Performance Optimization
    • Performance
    • SQL Queries
    • Data Visualization