G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. Logmanager

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

Logmanager

by Logmanager a.s.

Overall rating4.64.7
Review count2036
Ease of use9.39.3
Ease of setup9.09.2
Quality of support9.79.4
Meets requirements9.29.0
NPS73.68421183.333333
Small Business20.0%52.8%
Mid-Market35.0%38.9%
Enterprise45.0%8.3%
Total page views59302
Total LLM citations238345

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    Logmanager

    Logmanager is a log management platform enhanced with SIEM capabilities that radically simplifies response to cyberthreats, legal compliance, and troubleshooting. By transforming diverse logs, events, metrics, and traces into actionable insights, it helps security and operations teams respond swiftly to any incident. With unmatched ease of use, peerless functionality, and flexibility, Logmanager ensures control over the entire technology stack. Visit logmanager.com.

    Pros

    • Ease of Use
    • Log Management
    • Customer Support
    • Dashboard Usability
    • Time-saving
    • Efficiency