G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. Guardsix

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

Guardsix

by guardsix

Overall rating4.64.3
Review count20108
Ease of use9.38.5
Ease of setup9.08.4
Quality of support9.79.2
Meets requirements9.28.6
NPS73.68421151.428571
Small Business20.0%31.8%
Mid-Market35.0%44.9%
Enterprise45.0%23.4%
Total page views59412
Total LLM citations238793

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    Guardsix

    Guardsix is the sovereign security platform for lean European teams, bringing log management and audit-ready compliance to regulated industries, critical national infrastructure operators, and the Managed Security Service Providers (MSSPs) that serve them throughout Europe and beyond. Headquartered in Copenhagen, Denmark, Guardsix delivers sovereign-by-design security for organisations that carry real operational responsibility. The company employs several hundred cyber security specialists and keeps every organisation it serves in full control of their data, deployment, and operations.

    Pros

    • Ease of Use
    • Log Management
    • Pricing
    • Easy Integrations
    • Integrations
    • Efficiency