G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. Graylog

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

Graylog

by Graylog

Overall rating4.64.4
Review count20127
Ease of use9.38.7
Ease of setup9.08.1
Quality of support9.78.4
Meets requirements9.29.0
NPS73.68421158.928571
Small Business20.0%31.0%
Mid-Market35.0%42.9%
Enterprise45.0%26.2%
Total page views59488
Total LLM citations2382,420

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    Graylog

    SIEM and log management in one platform Graylog helps security and IT teams detect, investigate, and respond to threats faster, using explainable AI and real-time data correlation to turn large volumes of log data into decisions they can act on. More than 60,000 organizations worldwide use Graylog for visibility and control over their IT environments. The problem Security analysts and IT professionals spend their days sifting through vast amounts of log data to find the anomalies that matter, track incidents, and prove compliance with regulatory standards. Most of that data is noise.

    Pros

    • Pricing
    • Debugging
    • Cost Optimization
    • Troubleshooting
    • Insights
    • Detailed Information