ServiceNow Cloud Observability (formerly LightStep) vs. Falcon Next-Gen SIEM
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Cloud Observability (formerly LightStep) | Falcon Next-Gen SIEM |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 20 | 44 |
| Ease of use | 9.3 | 8.5 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 9.7 | 9.5 |
| Meets requirements | 9.2 | 9.2 |
| NPS | 73.684211 | 64.102564 |
| Small Business | 20.0% | 15.9% |
| Mid-Market | 35.0% | 47.7% |
| Enterprise | 45.0% | 36.4% |
| Total page views | 59 | 485 |
| Total LLM citations | 238 | 978 |
ServiceNow Cloud Observability (formerly LightStep)
Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.
Falcon Next-Gen SIEM
Falcon Next-Gen SIEM stops breaches by unifying data, threat intelligence, and workflow automation on one complete AI-native SOC platform. Built from the ground up around a modern security analyst experience, it amplifies the speed and efficiency of incident response. Your team can search up to 150x faster and scale to 1PB/day of data ingestion while achieving 80% cost savings compared to legacy SIEMs. CrowdStrike Falcon Next-Gen SIEM uncovers threats instantly with real-time threat detection, live dashboards and world-class intelligence.