G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. EventSentry

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

EventSentry

by NETIKUS.NET ltd

Overall rating4.64.6
Review count2066
Ease of use9.39.0
Ease of setup9.09.0
Quality of support9.79.6
Meets requirements9.29.4
NPS73.68421175.384615
Small Business20.0%31.7%
Mid-Market35.0%54.0%
Enterprise45.0%14.3%
Total page views59291
Total LLM citations238490

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    EventSentry

    EventSentry is a hybrid Security Information and Event Management (SIEM) solution designed to assist users in monitoring and managing their IT infrastructure effectively. By combining real-time event log monitoring with comprehensive system health and network monitoring, EventSentry provides a holistic view of servers and endpoints, enabling organizations to maintain robust security and operational efficiency.

    Pros

    • Customer Support
    • Pricing
    • Implementation Ease
    • Alerting System
    • Robust Support
    • Ease of Use