ServiceNow Cloud Observability (formerly LightStep) vs. Dynatrace
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Cloud Observability (formerly LightStep) | Dynatrace |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 20 | 1,371 |
| Ease of use | 9.3 | 8.5 |
| Ease of setup | 9.0 | 8.6 |
| Quality of support | 9.7 | 8.9 |
| Meets requirements | 9.2 | 8.9 |
| NPS | 73.684211 | 67.851373 |
| Small Business | 20.0% | 7.6% |
| Mid-Market | 35.0% | 23.4% |
| Enterprise | 45.0% | 69.1% |
| Total page views | 59 | 4,933 |
| Total LLM citations | 238 | 35,351 |
ServiceNow Cloud Observability (formerly LightStep)
Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.
Dynatrace
Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.
- Ease of Use
- Insights
- Debugging
- Monitoring
- Features
- Real-time Monitoring