G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. Checkmk

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

Checkmk

by Checkmk

Overall rating4.64.7
Review count20306
Ease of use9.38.4
Ease of setup9.08.7
Quality of support9.79.0
Meets requirements9.28.9
NPS73.68421181.016949
Small Business20.0%19.9%
Mid-Market35.0%40.2%
Enterprise45.0%39.9%
Total page views591,391
Total LLM citations2387,956

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    Checkmk

    Checkmk is a full-stack monitoring and observability platform designed to provide unified visibility into hybrid IT infrastructures. With more than 2,000 built-in integrations, it offers broad coverage across networks, servers, cloud workloads, Kubernetes and applications. The platform is highly automated, featuring auto-discovery of hosts and services and rule-based configuration to reduce manual setup. It is highly scalable, capable of efficiently monitoring thousands of hosts and millions of services.

    Pros

    • Ease of Use
    • Monitoring
    • Monitoring Services
    • Flexibility
    • Real-time Monitoring
    • Monitoring Capabilities