G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. Blumira Automated Detection & Response

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

Blumira Automated Detection & Response

by Blumira

Overall rating4.64.6
Review count20124
Ease of use9.39.1
Ease of setup9.09.2
Quality of support9.79.5
Meets requirements9.28.9
NPS73.68421178.688525
Small Business20.0%37.5%
Mid-Market35.0%52.5%
Enterprise45.0%10.0%
Total page views59681
Total LLM citations2382,864

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    Blumira Automated Detection & Response

    Blumira is an integrated security operations platform built for growing teams and the partners supporting them to gain complete visibility into their environment, identify and address risk faster, and deliver advanced security and compliance. The platform includes: - Managed Detections for automated threat hunting to identify attacks early - AI Investigation with 98.5% accurate, human-in-the-loop triage validated against real cases - Rapid Response with automation and 1-click actions to contain and block threats immediately - One Year of Data Retention with unlimited log ingestion to satisfy

    Pros

    • Ease of Use
    • Customer Support
    • Setup Ease
    • Alert Management
    • Alerting
    • Alerting System