G2 Vendor Directory

ServiceNow Cloud Observability (formerly LightStep) vs. Apache log4j

A side-by-side comparison based on G2 review data.

MetricServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

Apache log4j

by The Apache Software Foundation

Overall rating4.64.5
Review count20142
Ease of use9.38.9
Ease of setup9.08.8
Quality of support9.78.5
Meets requirements9.28.9
NPS73.68421167.424242
Small Business20.0%30.3%
Mid-Market35.0%34.5%
Enterprise45.0%35.2%
Total page views5935
Total LLM citations23815

ServiceNow Cloud Observability (formerly LightStep)

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Pros

    Apache log4j

    Apache Log4j 2 is an upgrade to Log4j that provides significant improvements over its predecessor, Log4j 1.x, and provides many of the improvements available in Logback while fixing some inherent problems in Logback architecture.

    Pros

    • Integrations
    • Ease of Use
    • Log Management
    • Debugging
    • Monitoring