G2 Vendor Directory

ServiceNow AI Agents vs. ElevenLabs

A side-by-side comparison based on G2 review data.

MetricServiceNow AI Agents

by ServiceNow

ElevenLabs

by Eleven Labs

Overall rating4.34.5
Review count5061,294
Ease of use8.59.0
Ease of setup8.29.0
Quality of support8.58.5
Meets requirements8.58.8
NPS46.58119767.854376
Small Business23.0%88.1%
Mid-Market25.3%8.7%
Enterprise51.7%3.3%
Total page views2,80312,259
Total LLM citations10,916129,768

ServiceNow AI Agents

ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 350+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps.

Pros

  • Efficiency
  • Ease of Use
  • Messaging Automation
  • Easy Integrations
  • Helpful
  • Bot Creation

ElevenLabs

ElevenLabs is a Voice AI company building the infrastructure for communication and creation with technology. What started as a single human-like voice model has expanded into a full platform spanning speech, music, image, and video, built around three products: ElevenCreative, ElevenAgents, and ElevenAPI. ElevenCreative gives creators and marketers everything they need to generate and edit speech, music, image, and video, all in one browser-based workspace.

Pros

  • Ease of Use
  • Quality
  • Speed
  • Features
  • Easy Setup
  • Natural Voices