G2 Vendor Directory

ServiceManager vs. Unleashed

A side-by-side comparison based on G2 review data.

MetricServiceManager

by ServiceCentral

Unleashed

by Unleashed Software

Overall rating4.24.1
Review count1438
Ease of use8.18.7
Ease of setup7.98.3
Quality of support8.88.4
Meets requirements8.98.0
NPS38.46153847.368421
Small Business21.4%94.7%
Mid-Market57.1%5.3%
Enterprise21.4%0.0%
Total page views18495
Total LLM citations163,286

ServiceManager

ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.

Pros

  • Returns Management
  • Ease of Use
  • Efficiency Improvement
  • Efficiency

Unleashed

Unleashed Software is a powerful, integrated platform that allows businesses real-time visibility of accurate inventory information. Reduce costs and increase profits with precise tracking data on all stock items. As a cloud-based software, Unleashed partners with a range of eCommerce, point of sales and accounting software to provide an end-to-end business management solution. Unleashed Software was one of the first business applications to adopt cloud technology. Today, we have thousands of happy customers in over 80 countries globally - and growing!

Pros

  • Inventory Management
  • Accuracy
  • Clarity
  • Ease of Use
  • Reliability
  • Organization