G2 Vendor Directory

ServiceBox vs. Service Fusion

A side-by-side comparison based on G2 review data.

MetricServiceBox

by Jobbox Software

Service Fusion

by EverCommerce

Overall rating4.94.1
Review count14124
Ease of use9.48.8
Ease of setup9.48.2
Quality of support9.78.6
Meets requirements9.38.5
NPS92.85714336.585366
Small Business100.0%83.5%
Mid-Market0.0%13.2%
Enterprise0.0%3.3%
Total page views178880
Total LLM citations32010,616

ServiceBox

ServiceBox is the leader in Field Service Management. No matter what industry you work in, ServiceBox’s software and app can help you run a more efficient business and increase your bottom line. ServiceBox was originally designed for the Plumbing and Heating (HVAC) industry, but over the years we've grown to become a full feature software for service companies of all industries.

Pros

    Service Fusion

    Service Fusion provides field service software built for trade contractors to manage service fleets, optimize scheduling, and speed up invoicing without per-user fees. Built for service companies that have outgrown spreadsheets, paper forms, and disconnected tools, Service Fusion brings scheduling, dispatching, estimates, invoices, payments, technician management, job costing, and QuickBooks integration into one easy-to-use system. Office teams get clearer visibility and control, while technicians get a mobile app that keeps job details, updates, and payment collection moving in the field.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • Positive Experience
    • Invoicing
    • Pricing