G2 Vendor Directory

ServiceBox vs. ServiceMax

A side-by-side comparison based on G2 review data.

MetricServiceBox

by Jobbox Software

ServiceMax

by PTC

Overall rating4.94.2
Review count14143
Ease of use9.48.6
Ease of setup9.48.4
Quality of support9.78.3
Meets requirements9.38.7
NPS92.85714345.714286
Small Business100.0%25.4%
Mid-Market0.0%39.9%
Enterprise0.0%34.8%
Total page views178477
Total LLM citations3204,106

ServiceBox

ServiceBox is the leader in Field Service Management. No matter what industry you work in, ServiceBox’s software and app can help you run a more efficient business and increase your bottom line. ServiceBox was originally designed for the Plumbing and Heating (HVAC) industry, but over the years we've grown to become a full feature software for service companies of all industries.

Pros

    ServiceMax

    ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

    Pros

    • Easy Communication
    • Ease of Use
    • Communication
    • Scheduling Management
    • Security
    • Easy Access