ServiceBox vs. Oracle Field Service Cloud
A side-by-side comparison based on G2 review data.
| Metric | ServiceBox | Oracle Field Service Cloud |
|---|---|---|
| Overall rating | 4.9 | 4.0 |
| Review count | 14 | 139 |
| Ease of use | 9.4 | 8.5 |
| Ease of setup | 9.4 | 8.6 |
| Quality of support | 9.7 | 8.3 |
| Meets requirements | 9.3 | 8.8 |
| NPS | 92.857143 | 25.6 |
| Small Business | 100.0% | 23.0% |
| Mid-Market | 0.0% | 29.5% |
| Enterprise | 0.0% | 47.5% |
| Total page views | 178 | 256 |
| Total LLM citations | 320 | 1,065 |
ServiceBox
ServiceBox is the leader in Field Service Management. No matter what industry you work in, ServiceBox’s software and app can help you run a more efficient business and increase your bottom line. ServiceBox was originally designed for the Plumbing and Heating (HVAC) industry, but over the years we've grown to become a full feature software for service companies of all industries.
Oracle Field Service Cloud
Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate.