Serviceaide ChangeGear vs. Setapp
A side-by-side comparison based on G2 review data.
| Metric | Serviceaide ChangeGear | Setapp |
|---|---|---|
| Overall rating | 3.9 | 4.6 |
| Review count | 105 | 34 |
| Ease of use | 8.4 | 9.9 |
| Ease of setup | 7.8 | 9.5 |
| Quality of support | 8.5 | 8.0 |
| Meets requirements | 8.7 | 9.4 |
| NPS | 21.153846 | 81.818182 |
| Small Business | 11.4% | 69.7% |
| Mid-Market | 49.5% | 24.2% |
| Enterprise | 39.0% | 6.1% |
| Total page views | 45 | 228 |
| Total LLM citations | 82 | 2,230 |
Serviceaide ChangeGear
We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.
- Incident Management
- Asset Management
- Task Management
- Ticketing System
- Integrations
- Collaboration
Setapp
Setapp is a unified marketplace for Mac and iPhone users to discover and get hand-picked, secure apps. The platform offers two ways to access apps: Setapp Membership — a subscription to 260+ hand-picked apps for Mac, iOS, and web for one flat fee, with unlimited access, no ads, and no in-app purchases. Setapp Marketplace — a platform where users can buy individual apps from vetted developers on flexible terms, without a Membership.
- Features
- Ease of Use