Serviceaide ChangeGear vs. ScriptRunner for Jira
A side-by-side comparison based on G2 review data.
| Metric | Serviceaide ChangeGear | ScriptRunner for Jira |
|---|---|---|
| Overall rating | 3.9 | 4.4 |
| Review count | 105 | 26 |
| Ease of use | 8.4 | 8.9 |
| Ease of setup | 7.8 | 8.7 |
| Quality of support | 8.5 | 8.2 |
| Meets requirements | 8.7 | 9.1 |
| NPS | 21.153846 | 52 |
| Small Business | 11.4% | 30.8% |
| Mid-Market | 49.5% | 34.6% |
| Enterprise | 39.0% | 34.6% |
| Total page views | 45 | 89 |
| Total LLM citations | 82 | 267 |
Serviceaide ChangeGear
We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.
- Incident Management
- Asset Management
- Task Management
- Ticketing System
- Integrations
- Collaboration
ScriptRunner for Jira
Designed for Jira administrators of all technical backgrounds, ScriptRunner enables you to surpass the limitations of Jira through its unlimited and advanced automation and customisation capabilities. Harness the power of scripted automation with pre-built templates and an assisted coding experience, allowing you to swiftly fulfill advanced requirements and free yourself of repetitive manual tasks Trigger actions in response to issue creation using the Script Listeners Customise your configurations and gain control over your fields using Behaviours Keep teams synced with readily-calculated
- Customizability
- Automation
- Customization
- Ease of Use
- Jira Integration
- Customer Support