G2 Vendor Directory

Serviceaide ChangeGear vs. ClickUp

A side-by-side comparison based on G2 review data.

MetricServiceaide ChangeGear

by Serviceaide

ClickUp

by ClickUp

Overall rating3.94.6
Review count10515,182
Ease of use8.48.7
Ease of setup7.88.5
Quality of support8.59.0
Meets requirements8.79.1
NPS21.15384677.284123
Small Business11.4%77.7%
Mid-Market49.5%18.5%
Enterprise39.0%3.8%
Total page views4543,073
Total LLM citations82110,700

Serviceaide ChangeGear

We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

Pros

  • Incident Management
  • Asset Management
  • Task Management
  • Ticketing System
  • Integrations
  • Collaboration

ClickUp

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

Pros

  • Ease of Use
  • Task Management
  • Features
  • Project Management
  • Organization
  • Team Collaboration