G2 Vendor Directory

Service Pro® Software vs. ServiceTitan

A side-by-side comparison based on G2 review data.

MetricService Pro® Software

by MSI Data

ServiceTitan

by ServiceTitan

Overall rating4.44.4
Review count22381
Ease of use8.78.6
Ease of setup7.67.1
Quality of support8.78.0
Meets requirements7.98.9
NPS54.54545566.042781
Small Business13.6%65.7%
Mid-Market77.3%32.4%
Enterprise9.1%1.9%
Total page views1353,706
Total LLM citations23240,093

Service Pro® Software

Service Pro by MSI Data is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive maintenance, installations, and inspections. Maximize the profitability of your field service operations with Service Pro by MSI Data. Give your service technicians the access and information they need to get work orders done right, the first time. Easily schedule, dispatch, and equip your field service technicians with a true mobile app that allows visual and written documentation of tasks and time even when offline.

Pros

    ServiceTitan

    Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • Tracking
    • Efficiency
    • Improvement