G2 Vendor Directory

Service Pro® Software vs. Field Force Tracker

A side-by-side comparison based on G2 review data.

MetricService Pro® Software

by MSI Data

Field Force Tracker

by Rapidsoft Systems

Overall rating4.44.6
Review count2222
Ease of use8.79.9
Ease of setup7.69.9
Quality of support8.79.9
Meets requirements7.99.9
NPS54.54545568.181818
Small Business13.6%31.8%
Mid-Market77.3%40.9%
Enterprise9.1%27.3%
Total page views135153
Total LLM citations23264

Service Pro® Software

Service Pro by MSI Data is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive maintenance, installations, and inspections. Maximize the profitability of your field service operations with Service Pro by MSI Data. Give your service technicians the access and information they need to get work orders done right, the first time. Easily schedule, dispatch, and equip your field service technicians with a true mobile app that allows visual and written documentation of tasks and time even when offline.

Pros

    Field Force Tracker

    Field Force Tracker (https://www.Fieldforcetracker.com) is an award winning, very feature rich, comprehensive, enterprise-grade high quality yet easy to use Field Service Software used by thousands of businesses. As an All-in-One software, it can automate all parts of a service business. It is used by thousands of service businesses for 17+ years.

    Pros

    • Real-Time Data
    • Scheduling Management
    • Data Management
    • Ease of Use
    • Tracking Efficiency
    • Digital Signatures