G2 Vendor Directory

Sera vs. ServiceTrade

A side-by-side comparison based on G2 review data.

MetricSera

by Sera Systems

ServiceTrade

by ServiceTrade

Overall rating4.34.5
Review count5959
Ease of use9.29.0
Ease of setup8.58.7
Quality of support9.59.3
Meets requirements8.28.9
NPS52.54237372.881356
Small Business79.3%47.3%
Mid-Market20.7%41.8%
Enterprise0.0%10.9%
Total page views358577
Total LLM citations1,4433,832

Sera

Sera Systems, located in Grapevine, TX,  is a full-suite Field Service Management software solution built to ensure each job is profitable. Sera was created with the basic principle of helping small to mid-size HVAC, Plumbing, and other Home Service residential contractors reduce the chaos of running a Home Service business while: • Identifying financial gaps • Learn their business at a deeper level • Streamline processes • Reduce burden and employee stress levels Sera's powerful, yet simple-to-use platform consists of three core components, an automated Admin Portal, industry-first

Pros

  • Ease of Use
  • User-Friendly
  • Scheduling
  • Customer Support
  • Convenience
  • Customer Feedback

ServiceTrade

ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins.

Pros