G2 Vendor Directory

Sera vs. ServiceTitan

A side-by-side comparison based on G2 review data.

MetricSera

by Sera Systems

ServiceTitan

by ServiceTitan

Overall rating4.34.4
Review count59381
Ease of use9.28.6
Ease of setup8.57.1
Quality of support9.58.0
Meets requirements8.28.9
NPS52.54237366.042781
Small Business79.3%65.7%
Mid-Market20.7%32.4%
Enterprise0.0%1.9%
Total page views3583,706
Total LLM citations1,44340,093

Sera

Sera Systems, located in Grapevine, TX,  is a full-suite Field Service Management software solution built to ensure each job is profitable. Sera was created with the basic principle of helping small to mid-size HVAC, Plumbing, and other Home Service residential contractors reduce the chaos of running a Home Service business while: • Identifying financial gaps • Learn their business at a deeper level • Streamline processes • Reduce burden and employee stress levels Sera's powerful, yet simple-to-use platform consists of three core components, an automated Admin Portal, industry-first

Pros

  • Ease of Use
  • User-Friendly
  • Scheduling
  • Customer Support
  • Convenience
  • Customer Feedback

ServiceTitan

Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Tracking
  • Efficiency
  • Improvement