Sera vs. ServiceTitan
A side-by-side comparison based on G2 review data.
| Metric | Sera | ServiceTitan |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 59 | 381 |
| Ease of use | 9.2 | 8.6 |
| Ease of setup | 8.5 | 7.1 |
| Quality of support | 9.5 | 8.0 |
| Meets requirements | 8.2 | 8.9 |
| NPS | 52.542373 | 66.042781 |
| Small Business | 79.3% | 65.7% |
| Mid-Market | 20.7% | 32.4% |
| Enterprise | 0.0% | 1.9% |
| Total page views | 358 | 3,706 |
| Total LLM citations | 1,443 | 40,093 |
Sera
Sera Systems, located in Grapevine, TX, is a full-suite Field Service Management software solution built to ensure each job is profitable. Sera was created with the basic principle of helping small to mid-size HVAC, Plumbing, and other Home Service residential contractors reduce the chaos of running a Home Service business while: • Identifying financial gaps • Learn their business at a deeper level • Streamline processes • Reduce burden and employee stress levels Sera's powerful, yet simple-to-use platform consists of three core components, an automated Admin Portal, industry-first
- Ease of Use
- User-Friendly
- Scheduling
- Customer Support
- Convenience
- Customer Feedback
ServiceTitan
Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.
- Ease of Use
- Customer Support
- Features
- Tracking
- Efficiency
- Improvement