G2 Vendor Directory

Selligent vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricSelligent

by Zeta Global

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating4.04.2
Review count36666
Ease of use8.18.4
Ease of setup7.57.6
Quality of support9.18.6
Meets requirements8.58.5
NPS39.39393945.9375
Small Business20.0%24.1%
Mid-Market48.6%53.1%
Enterprise31.4%22.8%
Total page views2621,440
Total LLM citations255,039

Selligent

Selligent is a privacy-led, flexible marketing automation platform for enterprise B2C brands that need to turn customer data into relevant, coordinated experiences across channels. It helps marketing teams build audiences, design and automate multichannel journeys, personalize content and cadence, and use real-time reporting and AI-driven recommendations to improve campaign performance. Its flexible data model and integrations enable Selligent to work within an existing martech stack.

Pros

  • Efficiency
  • Analytics
  • Reporting Features
  • Analytics Expertise
  • Feature Variety

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Pros

  • Ease of Use
  • Automation
  • Features
  • Helpful
  • Personalization
  • Intuitive